Privacy policy
Last updated:
In short: your showroom's numbers belong to you. We use your data only to run the service, we never sell it or show ads, and this website uses no tracking cookies. If your subscription ends and you don't renew, your data is kept for one month and then deleted.
Who is responsible for your data?
AutoSync (أوتوسينك), management software for used-car showrooms in Egypt, is responsible for the data collected through this website and the app.
For any question or request about your data, message us on WhatsApp: +20 102 121 8886.
What data do you collect?
We collect the least data the service needs to work, and it depends on how you deal with us:
- Website visitors: aggregated visit statistics, such as visit counts and pages viewed, without cookies and without knowing who you are.
- If you message us on WhatsApp: your number, your WhatsApp name and the messages you send.
- Subscribing showrooms: staff account details (name, login details and role), and the showroom's own working data that you enter: cars, costs, deals, customers, the cash box, partners and consignors.
- Pro and Ultimate plans: messages from the showroom pages you connect, so they appear in one inbox.
- Ultimate plan: the showroom website's content and the requests its visitors send, such as viewing bookings.
What do you use my data for?
We use it to run the app, support you, send your invoices and improve the service. We never sell your data, never use it for ads, and share it only with the service providers the app needs in order to work.
Who can see my showroom's numbers?
Inside the showroom, each person sees only what their role allows. A sales rep, for example, never sees a car's cost or profit, because they are not on their screen at all.
On AutoSync's side, no screen at AutoSync, not even the AutoSync admin console, can open your showroom's numbers. Technical access to the database itself is limited to running the service and fixing faults.
Where is my data stored?
The app's data is stored with Supabase in data centres in Frankfurt, Germany, and the website and app run on Vercel. Connections to the website and the app use HTTPS.
Which service providers handle my data?
We use a small number of service providers, each handling only the data its role needs:
- Supabase: the database and sign-in.
- Vercel: hosting for the website and app, and visit statistics.
- WhatsApp (Meta): if you choose to message us, or send a statement to a partner or a consignor from the app.
- Omnisphere: connecting the showroom's page messages, on the Pro and Ultimate plans only.
How long do you keep my data?
For as long as your subscription is active. If it ends and you don't renew, your data is kept for one month after the end date, then permanently deleted and cannot be recovered.
We keep the record of your subscription invoices with us even after deletion, for our own accounts.
What are my rights over my data?
You have the right to know what data we hold about you, to correct it, to ask for it to be deleted and to object to any use of it, under Egypt's Personal Data Protection Law No. 151 of 2020. Send your request on WhatsApp to +20 102 121 8886 and we will reply.
Does this website use cookies?
No. autosynceg.com uses no tracking or advertising cookies, and visit statistics are counted without cookies. The app itself stores only the session data needed to keep you signed in.
Is the service meant for children?
No. AutoSync is built for showrooms, their owners and their staff, and we do not knowingly collect data from children.
How will I know if this policy changes?
We update the "Last updated" date at the top of the page, and for significant changes we tell subscribing showrooms on WhatsApp before they take effect.
How do I contact you?
On WhatsApp: +20 102 121 8886.